In this webcast, hotel sales training expert Doug Kennedy will share highlights from his webcam training and coaching programs that help hotel salespeople use technology in a way that puts the people parts back into hotel and event sales processes.

Those in attendance will learn how to use scheduling platforms such as Calendly to make it easier to have real conversations with prospects instead of just email and IM exchanges.

Once scheduled, they will learn best habits for presenting via online meeting tools such as Zoom, Teams or Google Meet. Finally, Doug will cover how to create and send personalized video email messages. All of the recommended apps have free versions.

Doug Kennedy is president of the Kennedy Training Network, Inc. the lodging and hospitality industry’s best source for hotel training programs and supportive services in topic areas of hotel sales, reservations, and hospitality excellence.

For three decades, Doug has been a fixture as a keynote speaker at annual conferences for lodging and tourism groups. In addition, it is estimated that over 40,000 people have participated in more than 2,100 small group training workshops he has presented in 11 countries.

Each month, thousands worldwide read his monthly hotel, tourism and hospitality industry training articles in publications such as Hotelier Maldives, STR’s “HotelNewsNow,” Hotel-Online, Hotel News Resource, HTrends, HotelMarketing.com, and 4Hoteliers.com.